Search for your ideal massage chair can be challenging?
Looking for a massage chair that provides not only top-of-the-line comfort but also the best satisfaction and value?
The brand OGAWA is synonymous with craftsmanship, luxury, comfort, style, and opulence.
OGAWA is a top-end furniture brand that is known for manufacturing luxurious, tasteful pieces.
May other brands provide better quality & value?
I will introduce the history and story behind the OGAWA brand and will review and compare OGAWA’s most popular massage chairs, and make a few recommendations on the OGAWA chair brand in general.
The History of OGAWA Massage Chair Brand
Let’s start with a bit of history about the OGAWA company.
The brand was born in 1996 in the beautiful country of Malaysia as a health and wellness retail store.
It swiftly outgrew its humble roots and became a significant contributor to the industries of design, development, and advertising health and wellness equipment within Malaysia.
Dating back to the OGAWA group’s inception, it has increased its scope and grown into a company with over 1000 employees and counting!
Today, OGAWA employs its services and provides a wide variety of products within the Asia-Pacific region, but the group is nowhere near finished.
Today, the company maintains 169 outlet locations, in 46 cities spanning 15 countries.
OGAWA’s ever-expanding network has allowed the group to connect with more and more people from all over the world.
OGAWA is not a company without ambition, and you can count on this incredible growth to persist. It certainly isn’t showing any sign of slowing down, and why would they want to?
According to the company website, OGAWA’s vision is, “to live and deliver wellness every day, everywhere, because we believe that everyone deserves to enjoy good health.”
Moreover, the brand’s self-stated mission is to “build a portfolio of wellness products, services, and solutions that are innovative, reliable, of outstanding quality at a fair value.”
Ogawa sounds and behaves in the manner of a focused, sophisticated organization that has their priorities in order and a clear idea of where they’re going.
Top 3 Ogawa Massage Chairs (Review & Comparison)
|Key Features||Pros||Cons||Editor’s Rating|
|Ogawa Smart 3D Massage Chair||Uses 5 technological innovations
3D roller functionality
Advanced massage programming
|Customer reports of device failure during massages||4.5 out of 5.0
|Ogawa Active L Massage Chair||Touch screen remote control
|Various programmed massage techniques
|Limited availability||5.0 out of 5.0
|Ogawa Refresh Plus Massage Chair||“Smart Curve” 2D roller technology
6 massage techniques
|Available in 2 lovely color patterns
Touch screen remote
|May require special power adapter depending on the customer’s location||5.0 out of 5.0
OGAWA Smart 3D Massage Chair
The OGAWA Smart 3D Massage Chair has been lauded as “the most advanced massage chair in the world today.”
This top-of-the-line model luxury massage chair is dynamic, multi-functional, and customizable beyond your wildest dreams!
It’s incredibly comfortable and provides users with access to 17 massage styles at the minimum as well as several intensity settings.
The Smart 3D Massage Chair has a gorgeous, elegant design. The amusing thing is that it feels even better than it looks, and now that you’ve seen it, you know that it must feel incredible to sit on!
This exceptionally advanced chair utilizes a Samsung Tablet instead of the standard remote control that you’ll notice attached to most massage chairs.
Over and above that, each regular user of this model luxury massage chair will be able to create their own personal profile to be used with the Smart 3D.
Once you’ve created your personal profile, the Smart 3D will tailor and customize its massage techniques to your massage preferences.
The OGAWA Smart 3D Massage Chair is arguably one of the most sophisticated and technologically advanced equipment of its kind in the entire world.
For our purposes during this review, it is undeniably the #1 Top Model. There are competitors to the Smart 3D model.
The Luraco i7 chair is a competitor to the OGAWA Smart 3D because of its similar high-quality features and in my opinion, are the winner and the best massage chair in the world right now!
|Samsung Tablet Remote Control
Over 17 programs and advanced massage techniques
3D roller technology including body scan technology
The smart air compression feature
64 airbags featuring smart sense technology
|Gorgeous design and dimensions make for a visually-appealing unit of furniture that would be an excellent addition to any household
A personal, customizable profile that tailors massage techniques to the unique individual
|Most customer reviews are overwhelmingly positive with users praising every feature of the Smart 3D.
However, there are one or two reviews that claim the massage chair began to malfunction and stop working shortly after being purchased
OGAWA Active L Massage Chair
|L-track rollers used to deliver a full-body massage
Computerized body scan systems adjust the fit of the model to create a personalized, perfect fit
Features Zero Gravity Technology, which enhances the comfort of massages
Functional Foot Rollers
Deep tissue Massage
A large variety of massage programs and techniques
|Touch screen remote control features
A large variety of massage programs, techniques, and intensities
Body and leg scan technology
Significant leg extension, designed to fit the tallest of humans
|In similar fashion to the Smart 3D model, customer reviews of the Active L are almost entirely positive
It’s quite difficult to find anyone writing or saying anything negative regarding one of these massage chairs
The Active L serves as an excellent mid-priced alternative to the Smart 3D model.
Customer reviews and organization-led reports have named the Active L Massage Chair “one of the best value luxury massage chairs” on the market.
OGAWA takes pride in making luxury equipment affordable and accessible.
On the other hand, it may make sense for prospective customers to invest in the Infinity 8500x, which is more expensive.
Conversely, the 3D Kahuna Exquisite Rhythmic model is comparable and might be a better choice.
The affordable nature of this model is illustrated by the fact that the device offers several features only found in chairs that cost double the price.
A few of these traditionally pricey components include the L-Track massage system, touchscreen remote control, Bluetooth connectivity, and several more.
The Active L model proves that you don’t have to spend your life savings or save for years to afford a chair!
OGAWA Touch 3D Massage Chair
|Features 8 distinct massage techniques
Multiple roller guides that soothe body
Double body scanning technology feature
Two-part “Zero Gravity” feature
Remote control feature allows for convenient and simple command of the device
|Full-body tracking rollers that cover every inch of the user’s body
One of the first luxury massage chairs to incorporate the “Zero Gravity” feature
Multiple vibrations and heat settings
|Overall, this model is similar in many ways to the Smart 3D model, but it lacks a few features
Lack of adjustable airbag device
Remote control feature isn’t wireless
Less sophistication and variety of features
Certain areas of the massage chair cannot be controlled electronically
The OGAWA Touch 3D Lounger can be thought of as the less expensive, yet equally functional cousin to the Smart 3D model.
The first feature of the OWAGA Touch 3D lounger that strikes a new user is the stunning design.
The dimensions of the chair are sleek and clean, producing a very modern appearance.
The Touch 3D comes in two beautiful color schemes, both of which fit the dimensional appearance of the electronic lounge chair.
There’s no debating that the Touch 3D isn’t the most advanced of the OWAGA series, but it may very well be the best-looking chair of the group.
We’re going to save the time of listing out the incredible amount of features found in the Touch 3D model because the majority of them are identical to those found in the Smart 3D model.
The OGAWA Touch 3D remains an excellent luxury electronic lounger.
However, if you’re going to be spending this kind of money, we’d recommend that you spend the small extra amount and go for the Smart 3D model.
Alternatively, for a similar price, a customer could find the 3D Kahuna Exquisite Rhythmic model as a better option due to its diverse features and versatility.
OGAWA Refresh Plus Massage Chair
The unique, refreshing air massage feature
A vast array of massage features, techniques, and methods
Zero Gravity Seating
|Sturdy, visually pleasing design
Two distinct massage capabilities
The awesome air massage technique
Massage features and techniques are customizable to fit your personal needs
Features an entertainment suite and tablet control system
|Need additional 3D rollers in order to better utilize the Zero Gravity Seating function
Needs additional heating sources in the lower and leg sections of the seat
The OGAWA Refresh Plus lounger model presents customers with a hard-to-resist value for the cost!
This model is more affordable than most of the other OGAWA therapeutic chairs, yet it still has plenty of features, gadgets, and options to keep any lounge chair lover occupied.
The presence of many features doesn’t mean that a chair is capable of or should be tasked with performing every imaginable function.
The Refresh Plus model was designed for casual therapeutic chair users rather than people who need the features for physical, therapeutic, or health reasons.
The Refresh Plus is perfect for people who are trying out their first chair and are seeking a taste of as many features as they can for their first try.
It’s a smart strategy for people to introduce themselves to the lounger market, and the Refresh Plus model is an excellent example of a multi-faceted chair with lots of features.
In addition, the Refresh Plus model is an aesthetically pleasing piece of furniture.
It has a unique look that can be the centerpiece of an entire room, or at the very least is sure to catch some eyes.
However, at a similar price, the Kahuna 6800 model may be a better option for prospective luxury massage chair customers.
The Kahuna 6800 has similar features and can be found at a less expensive price.
OGAWA Active Supertrac Massage Chair
|Innovative Supertrac Technology
Dynamic design with appealing physical dimensions
Advanced roller technology
Zero Gravity Technology
Full-body air massage and compression
|Features 56 strategically-placed air pockets, which assist in the performance of certain massage techniques
Advanced Supertrac roller technology
Full-body scan technology that assists the massage chair in adjusting the shape to fit your body
The simple remote control function
|When this model was released, it was at top-of-the-line and featured innovative, state-of-the-art technology.
However, one customer review stated that the spine massage feature was far too weak.
As a disclaimer before we begin our final review of this article, the next model has been discontinued.
We’re going to review the model anyway, and if you fall in love with it, there are still models out there on the secondhand market.
We decided to review it to demonstrate how the OGAWA brand has remained at the top of the massage chair market for several years.
They have continued to create new ideas and push the boundaries of luxury lounger design.
When the Active Supertrac was released, many massage chair critics considered it to be the “luxury massage chair” of the year.
Even if it wasn’t the best chair released that year, it was an outstanding design and contained various advanced technological features.
Many of those new features were developed further, and now they are the most prominent features of OGAWA’s current luxury massage chair designs.
When you think about what you want the most out of a therapeutic lounger, what do you consider?
Most people would say that the most important feature to them is comfort and consistent relaxation.
The Active Supertrac model checked both of those boxes and laid the foundation for the future of luxury massage chairs.
Warranty and Customer Service
OGAWA hold the following warranty:
- Smart 3D and upholstery provide a one 3 year in-home service parts & labor warranty, and a 5 Year Limited Warranty
- OGAWA’s Active and Refresh chairs provide a one-year in-home service warranty, two years parts coverage, and a 5 years framework warranty
- OGAWA foot massager provides a 1-year in-home service, labor, and parts warranty
- OGAWA goods will be repaired by an in-home technician and free shipping for parts
- Touch 3D Chair Warranty – 5 Year Limited Warranty. This warranty includes Parts, & Labor and in-Home Service for the 1st year at no cost. This warranty includes part costs covered for the 2nd year for free. This warranty includes framework coverage for 5 years at no cost to the buyer.
Consumer service will not be providing RMAs (Return Material Authorizations) for products.
All repairs, shipping, parts, handling, tax, and fees will be charged for non-warranty repairs and support calls.
Final Words on Ogawa Chairs
There are numerous factors that you should consider when pondering the type of massage chair that’s for you. Some of these factors include:
Review of Top Models and Alternatives
Remember that the excellent OGAWA brand manufactured all the models we examined in this article.
OGAWA is an industry leader in the luxury massage chair market and has several years of massage experience.
The brand is an excellent example of the type of company that you should seek out for purchasing your new therapeutic lounger.