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Ogawa Massage Chair Review (2024) | TOP 3 Models & [Alternative]

Search for your ideal massage chair can be challenging?

Looking for a massage chair that provides not only top-of-the-line comfort but also the best satisfaction and value?

The brand OGAWA is synonymous with craftsmanship, luxury, comfort, style, and opulence.

It is a top-end furniture brand that is known for manufacturing luxurious, tasteful pieces.

May other brands provide better quality & value?

I will introduce the history and story behind the brand and will review and compare OGAWA’s most popular massage chairs, and make a few recommendations on this chair brand in general.

The History of Brand

Let’s start with a bit of history about the OGAWA company.

The brand was born in 1996 in the beautiful country of Malaysia as a health and wellness retail store.

It swiftly outgrew its humble roots and became a significant contributor to the industries of design, development, and advertising health and wellness equipment within Malaysia.

Dating back to the OGAWA group’s inception, it has increased its scope and grown into a company with over 1000 employees and counting!

Today, It employs its services and provides a wide variety of products within the Asia-Pacific region, but the group is nowhere near finished.

Today, the company maintains 169 outlet locations, in 46 cities spanning 15 countries.

Ogawa Brand Logo

OGAWA’s ever-expanding network has allowed the group to connect with more and more people from all over the world.

It is not a company without ambition, and you can count on this incredible growth to persist. It certainly isn’t showing any sign of slowing down, and why would they want to?

According to the company website, OGAWA’s vision is, “to live and deliver wellness every day, everywhere, because we believe that everyone deserves to enjoy good health.”

Moreover, the brand’s self-stated mission is to “build a portfolio of wellness products, services, and solutions that are innovative, reliable, of outstanding quality at a fair value.”

Ogawa sounds and behaves in the manner of a focused, sophisticated organization that has their priorities in order and a clear idea of where they’re going.

Top 3 Ogawa Massage Chairs (Review & Comparison)

Name Model


Key FeaturesProsConsEditor’s Rating
Smart 3DUses 5 technological innovations

3D roller functionality

Smart tablet

Advanced massage programming

64 Airbags

Customer reports of device failure during massages4.5 out of 5.0


Active LTouch screen remote control

Programmed massages

Various programmed techniques


Limited availability5.0 out of 5.0


Refresh Plus“Smart Curve” 2D roller technology

6 massage techniques

Available in 2 lovely color patterns

Touch screen remote

May require a special power adapter depending on the customer’s location5.0 out of 5.0


Smart 3D


The OGAWA Smart 3D has been lauded as “the most advanced massage chair in the world today.”

This top-of-the-line model luxury massage chair is dynamic, multi-functional, and customizable beyond your wildest dreams!

It’s incredibly comfortable and provides users with access to 17 massage styles at the minimum as well as several intensity settings.

The Smart 3D has a gorgeous, elegant design. The amusing thing is that it feels even better than it looks, and now that you’ve seen it, you know that it must feel incredible to sit on!

This exceptionally advanced chair utilizes a pre-programmed Samsung Tablet instead of the standard remote control that you’ll notice attached to most massage chairs.

Over and above that, each regular user of this model luxury will be able to create their own personal profile to be used with the Smart 3D.

Once you’ve created your personal profile, the Smart 3D will tailor and customize its techniques to your massage preferences.

The OGAWA Smart 3D is arguably one of the most sophisticated and technologically advanced equipment of its kind in the entire world.

For our purposes during this review, it is undeniably the #1 Top Model. There are competitors to the Smart 3D model.

The Luraco i7 chair is a competitor to the OGAWA Smart 3D because of its similar high-quality features and in my opinion, are the winner and the best model in the world right now!

Key FeaturesProsCons
Samsung Tablet Remote Control

Over 17 programs and advanced techniques

3D roller technology including body scan technology

The smart air compression feature

Foot Rollers

Thai stretching

64 airbags featuring smart sense technology

Gorgeous design and dimensions make for a visually-appealing unit of furniture that would be an excellent addition to any household

A personal, customizable profile that tailors  techniques to the unique individual

Most consumer massage chair reviews are overwhelmingly positive with users praising every feature of the Smart 3D.

However, there are one or two reviews that claim began to malfunction and stop working shortly after being purchased


Active L

Key FeaturesProsCons
L-track rollers used to deliver a full-body massage

Computerized body scan systems adjust the fit of the model to create a personalized, perfect fit

Features Zero Gravity Technology, which enhances the comfort of massages

Functional Foot Rollers

Deep tissue massage

A large variety of massage programs and techniques

Touch screen remote control features

A large variety of massage programs, techniques, and intensities

Body and leg scan technology

Significant leg extension, designed to fit the tallest of humans

In a similar fashion to the Smart 3D model, user reviews of the Active L are almost entirely positive

It’s quite difficult to find anyone writing or saying anything negative regarding one of these massage chairs

The Active L serves as an excellent mid-priced alternative to the Smart 3D best-selling model.


Customer reviews and organization-led reports have named the Active L “one of the best value luxury massage chairs” on the market.

OGAWA takes pride in making luxury equipment affordable and accessible.

On the other hand, it may make sense for prospective customers to invest in the Infinity 8500x, which is more expensive.

Conversely, the 3D Kahuna Exquisite Rhythmic model is comparable and might be a better choice.

The affordable nature of this model is illustrated by the fact that the device offers several features only found in chairs that cost double the price.

A few of these traditionally pricey components include the L-Track massage system, touchscreen remote control, Bluetooth connectivity, and several more.

The Active L model proves that you don’t have to spend your life savings or save for years to afford a chair!


Touch 3D

Key FeaturesProsCons
Features 8 distinct massage techniques

Multiple roller guides that soothe the body

Double body scanning technology feature

Two-part “Zero Gravity” feature

The remote control feature allows for convenient and simple command of the device

Full-body tracking rollers that cover every inch of the user’s body

One of the first luxury massage chairs to incorporate the “Zero Gravity” feature

Multiple vibrations and heat settings

“Quiet” technology

Entertainment system

Overall, this model is similar in many ways to the Smart 3D model, but it lacks a few features

Lack of adjustable airbag device

The remote control feature isn’t wireless

Less sophistication and variety of features

Certain areas of the recliner cannot be controlled electronically

The Touch 3D Lounger can be thought of as the less expensive, yet equally functional cousin to the Smart 3D model.


The first feature of the OWAGA Touch 3D lounger that strikes a new user is the stunning design.

The dimensions of the chair are sleek and clean, producing a very modern appearance.

The Touch 3D comes in two beautiful color schemes, both of which fit the dimensional appearance of the electronic lounge chair.

There’s no debating that the Touch 3D isn’t the most advanced of the OWAGA series, but it may very well be the best-looking chair of the group.

We’re going to save the time of listing out the incredible amount of features found in the Touch 3D model because the majority of them are identical to those found in the Smart 3D model.

The Touch 3D remains an excellent luxury electronic lounger.

However, if you’re going to be spending this kind of money, we’d recommend that you spend the small extra amount and go for the Smart 3D model.

Alternatively, for a similar price, a customer could find the 3D Kahuna Exquisite Rhythmic model as a better option due to its diverse features and versatility.


Refresh Plus

Key FeaturesProsCons
Entertainment Suite

The unique, refreshing air massage feature

A vast array of massage features, techniques, and methods

Zero Gravity Seating

Appealing design

Sturdy, visually pleasing design

Two distinct massage capabilities

The awesome air massage technique

Massage features and techniques are customizable to fit your personal needs

Features an entertainment suite and tablet control system

Need additional 3D rollers in order to better utilize the Zero Gravity Seating function

Needs additional heating sources in the lower and leg sections of the seat

The Refresh Plus lounger model presents customers with a hard-to-resist value for the cost!

This model is more affordable than most of the other OGAWA therapeutic chairs, yet it still has plenty of features, gadgets, and options to keep any lounge chair lover occupied.


The presence of many features doesn’t mean that a chair is capable of or should be tasked with performing every imaginable function.

The Refresh Plus model was designed for casual therapeutic chair users rather than people who need the features for physical, therapeutic, or health benefits.

The Refresh Plus is perfect for people who are trying out their first chair and are seeking a taste of as many features as they can for their first try.

It’s a smart strategy for people to introduce themselves to the lounger market, and the Refresh Plus model is an excellent example of a multi-faceted chair with lots of features.

In addition, the Refresh Plus model is an aesthetically pleasing piece of furniture.

It has a unique look that can be the centerpiece of a living room or any room, at the very least is sure to catch some eyes.

However, at a similar price, the Kahuna 6800 model may be a better option for prospective luxury customers.

The Kahuna 6800 has similar features and can be found at a less expensive price.


Active Supertrac

Key FeaturesProsCons
Innovative Supertrac Technology

Dynamic design with appealing physical dimensions

Advanced roller technology

Zero Gravity Technology

Full-body air massage and compression

Features 56 strategically-placed air pockets, which assist in the performance of certain massage techniques

Advanced Supertrac roller technology

Full-body scan technology that assists the recliner in adjusting the shape to fit your body

The simple remote control function

When this model was released, it was at the top of the line and featured innovative, state-of-the-art technology.

However, one customer review stated that the spine massage feature was far too weak.

As a disclaimer before we begin our final review of this article, the next model has been discontinued.


We’re going to review the model anyway, and if you fall in love with it, there are still models out there on the secondhand market.

We decided to review it to demonstrate how the OGAWA brand has remained at the top of the market for several years.

They have continued to create new ideas and push the boundaries of luxury lounger design.

When the Active Supertrac was released, many critics considered it to be the “luxury massage chair” of the year.

Even if it wasn’t the best chair released that year, it was an outstanding design and contained various advanced technological features.

Many of those new features were developed further, and now they are the most prominent features of OGAWA’s current luxury designs.

When you think about what you want the most out of a therapeutic lounger, what do you consider?

Most people would say that the most important feature to them is comfort and consistent relaxation.

The Active Supertrac model checked both of those boxes and laid the foundation for the future of luxury massage chairs.

Master drive AI Chair

master drive ai

now we come to Ogawa master drive ai is different from other massaging chairs out there. The fixed arm and the large wheel are perfect setups for massaging. this chair provides the massaging of the upper back, shoulders, neck, face, and hands. this chair is the best product and there are more than 10 beautiful ogawa master drive ai reviews that can tell you all about this high-quality chair. this ai chair offers 6 modes of rotating axis, 8 different modes of massage, and a huge massage capacity. When you’re on vacation and your back is aching, take a drive ai and give your back the massage you deserve

After doing a bit of research on it, I bought this Master Drive Ai. It’s currently retailing at $9999.99 at retailers around the world, but I am going to review it in installments here.

OK, it’s actually not much different from the other fancy heated chairs that are going at a high price. It comes with a large base, two back massage nodes, a rollerball that we are still finding out how to use and you can adjust your recline from 180 to 230 degrees. A nice thing is you can customize it with a selection of different massage types. You know, the “Type A” massage for shoulder pain, “Type B” for back pain, or “Type C” for lower back pain. The more muscles you trigger, the more you get a positive effect. The client can also choose the intensity of the massage, ranging from gentle to very deep.

Warranty and Customer Service

OGAWA hold the following warranty:

  • Smart 3D and upholstery provide a one 3 year in-home service parts & labor warranty, and a 5 Year Limited Warranty
  • OGAWA’s Active and Refresh chairs provide a one-year in-home service warranty, two years of parts coverage, and a 5 years framework warranty
  • OGAWA foot massager provides a 1-year in-home service, labor, and parts warranty
  • OGAWA goods will be repaired by an in-home technician and free shipping for parts
  • Touch 3D Chair Warranty – 5 Year Limited Warranty. This warranty includes Parts, & Labor, and in-Home Service for the 1st year at no cost. This warranty includes part costs covered for the 2nd year for free. This warranty includes framework coverage for 5  years at no cost to the buyer.

Consumer service will not be providing RMAs (Return Material Authorizations) for products.

All repairs, shipping, parts, handling, tax, and fees will be charged for non-warranty repairs and support calls.

Is a Massage Chair a Good Investment?

Massage chairs are making some of the best gifts for the entire family during the holidays this year. Not only are they stylish, affordable, and useful, but they are also portable. With their ability to change from a sitting to a standing position,  it can easily be taken from the living room to the kitchen or from the dining room to the bedroom or office. Some have dual reclining capabilities so that two people can enjoy a back massage at the same time. The chairs can also transform from a straight sitting position to a reclining position, giving you plenty of options for a position that works well for you. If you are looking to purchase a massage chair for yourself, you’ll want to first check out the different types on the market before making your purchase.

The best way to ensure that you end up with the right chair is to start by researching the different styles and what each one offers. A lot of massage chairs on the market are similar in that they have large, comfortable cushions that you are meant to lie back and enjoy a relaxing massage roller track. But there are also some less common chairs on the market, like the Reflexology chair, which has an adjustable reclining design and back support. Other chairs have integrated foot massagers, allowing you to take the pressure off your feet and ankles. If you are just starting out, you may want to look for an adjustable design that will allow you to get a massage at any angle you choose. Most options offer massage settings ranging from a basic two-way back and forth action to a full-body pulse massaging sensation.

Where Are Osaki Chairs Made?

If you are looking for the finest handmade Osaki chairs in Singapore, then you can find out the best local furniture stores here. These are shops that sell Osaki furniture, and they have been in business for several years. As a matter of fact, Osaki furniture is handmade by a family member who has been in the business for over 35 years, and this makes these chairs ideal for very high-end or modern homes. They can be found in some of the most exclusive hotels and properties in Singapore, as well as at some of the finest restaurants in the city.

To buy your very own handmade Osaki chair, you will find it at these zero-gravity recliners shops, and also at similar ones. Where Do They Sell Their Osaki Chairs? There are some great outlets for carrying Osaki chairs in Singapore. If you would like to see them for sale, you will find all kinds of shops selling them all over the place.

Is Massage Chair Worth the Money?

Well, one positive about traditional massage chairs is that they do work wonders on those aches and pains you encounter after you spend hours at the gym. On the other hand, the benefits of spinal manipulation massage therapy are much more sought-after, so it’s understandable that many people would rather pay more money for the benefits that massage chair therapy can bring. Still, it’s worth noting that traditional massage chairs can be expensive and are often a waste of money for certain types of aches and pains. In this post, we’ll run down some of the pros and cons of massage chairs, so that you can make the best decision for your individual needs.

What Are the Disadvantages of a Massage Chair?

A massage chair is not meant to be comfortable. The fact that you have to use it for a few hours a day means that it should be as efficient and effective as possible to save your back from potential aches and pains. Therefore, you should be sure that you understand the shortcomings of the massage chair and use them to your advantage. The Ogawa Refresh Massage Chair Doesn’t Save Money. Even though the common view is that the massage chair saves money in your personal life, this isn’t exactly the case.

If you haven’t used one, you should use one for at least a week before you decide whether it has helped you or not. If you don’t use it, then you might be wasting your money. Massage recliners lift chairs can make a great gift, especially when the recipient has to put up with frequent aches and pains and can benefit from a chair. But, you should make sure that you use it as a gift. Most people who receive a massage chair are not happy to have to use it all of the time.

Are Vibrating Massage Chairs Good For You?

While you may think your vibrating massage chair has some sort of magical, elite health benefits, you’re wrong. While vibrating massage chairs, like the Savant BodyTech Omni at SLT, do deliver the pain-relieving benefits of an entire hour-long massage in the comfort of your own home, there are a lot of other serious health hazards associated with getting your massage from a machine instead of a human. We consulted a real human massage therapist, to find out the true health risks of using a vibrating massage chair.

More: This one person controls the entire TKL team. Yes, That’s a Risk. There’s no denying that vibration technology has increased the popularity of the massage chair,” says Melanie Ludlow, owner of Therapy and Wellness Services of Dallas. However, these so-called “experimental” devices have only been on the market for about a decade. Before that, any kind of manual.

What is the Difference Between Ogawa and Osaki?

Ogawa and Osaki are two prominent manufacturers of massage chairs, each with its own distinct characteristics and product lines. While they share some similarities as massage chair producers, they also have noteworthy differences concerning their origins, histories, and design philosophies.

Origin and History:

  • Ogawa hails from Malaysia and has been involved in the massage chair and wellness product industry since 1996. Their years of experience have enabled them to develop a wide array of massage chairs catering to diverse customer needs.
  • On the other hand, Osaki is a Japanese brand that emphasizes cutting-edge technology and innovation in the massage chair sector. Founded in 2008, they’ve made a name for themselves with their focus on advanced features and user-friendly designs.

Product Range:

  • Ogawa offers a diverse lineup of massage chairs, encompassing different features, styles, and price points. They serve a broad customer base, offering options for both budget-conscious consumers and those seeking high-end massage chairs with advanced capabilities.
  • Osaki concentrates on crafting high-tech massage chairs with an emphasis on innovation. Their product line includes models equipped with features like 4D roller technology, body scanning, and advanced airbag systems. Osaki’s chairs are often lauded for their cutting-edge capabilities.

Technology and Features:

  • Ogawa massage chairs typically incorporate a range of massage techniques and intensities, body scanning, zero-gravity positioning, and heated massage elements. They are designed to provide an effective and customizable massage experience.
  • In contrast, Osaki massage chairs often integrate more advanced technologies, such as 4D massage rollers that mimic human-like movements, body shape detection, and touch screen controllers. These chairs are known for their capacity to deliver highly personalized and immersive massage experiences.

Design and Aesthetics:

  • Ogawa massage chairs are created with a balance of aesthetics and functionality in mind. They offer a variety of styles, from traditional to contemporary, to suit different preferences.
  • Osaki massage chairs generally feature a modern and sleek design, often with a futuristic appearance. Their focus on innovative technology is evident in their chair designs.

In summary, the choice between these two massage chair brands ultimately depends on individual preferences, budget considerations, and the desired features. Ogawa offers a wide range of options with an emphasis on versatility, while Osaki emphasizes cutting-edge technology and innovation. To make an informed decision, it’s essential to evaluate specific needs and compare the features, pricing, and designs of their offerings.

Massage Chair: Gintell vs Ogawa vs Snowfit

When it comes to selecting the perfect massage chair, the decision often narrows down to well-known brands such as Gintell, Ogawa, and Snowfit. Each of these brands offers unique features and benefits, making the choice dependent on specific needs and preferences. To make an informed decision, it’s essential to delve into the scientific and technological aspects of what each brand brings to the table.

Gintell: Comprehensive Health Solutions
Gintell is renowned for its focus on providing comprehensive health solutions through its massage chairs. The brand leverages advanced technology to mimic traditional massage techniques, promoting relaxation and muscle recovery. Gintell’s chairs often feature a combination of kneading, tapping, rolling, and shiatsu massage techniques, which are designed to target various muscle groups and pressure points effectively.

One of Gintell’s standout models, the Gintell DeVano S, employs a 3D massage mechanism that allows the rollers to move in three dimensions: up-down, left-right, and in-out. This 3D movement enhances the ability to provide deep tissue massage, reaching muscles that are otherwise difficult to target. Additionally, Gintell incorporates infrared heating elements, which increase blood circulation and improve muscle elasticity, thereby accelerating recovery and reducing stiffness.

Ogawa: Cutting-Edge Innovation
Ogawa is synonymous with innovation in the massage chair industry. The brand is committed to integrating the latest technology to enhance user experience and health benefits. Ogawa massage chairs are equipped with sophisticated sensors that map the user’s body to customize the massage experience, ensuring precision and effectiveness.

The Ogawa Master Drive AI is a prime example of this innovation. It features an AI-powered system that learns and adapts to the user’s preferences over time, providing a personalized massage experience. The chair’s SL-track design follows the natural curve of the spine, extending from the neck to the thighs, which ensures comprehensive coverage. Moreover, the Master Drive AI utilizes high-definition Vario motion technology, which mimics human hand movements for a more natural and effective massage.

Snowfit: Affordable Efficiency
Snowfit, while perhaps less renowned than Gintell and Ogawa, offers an appealing balance of affordability and functionality. Snowfit massage chairs are designed to provide essential massage functions without the high price tag associated with more premium brands.

The Snowfit Harmony, for example, incorporates a range of basic yet effective massage techniques, such as kneading and tapping. While it may lack some of the advanced features found in higher-end models, it does include essential elements like heat therapy and zero-gravity positioning. Zero-gravity positioning elevates the feet to the same level as the heart, which reduces stress on the spine and promotes better circulation.

In conclusion, choosing between Gintell, Ogawa, and Snowfit depends largely on individual needs and budget. Gintell excels in providing comprehensive health benefits with its advanced massage techniques and infrared heating. Ogawa stands out with its cutting-edge technology and personalized massage experiences. Snowfit offers an affordable alternative that doesn’t compromise on essential features. By considering these factors, consumers can make an informed decision that best suits their health and wellness needs.

Final Words

There are numerous factors that you should consider when pondering the type of model that’s for you. Some of these factors include:

  • Features – High-end models are generally capable of performing a wide variety of functions. Entry-level models may only be able to perform one or two tasks.
  • Budget – High-end massage chairs are and should be expected to be a significant investment. As with most investments, you tend to get what you pay for. They are no different. If you make your choice by finding the lowest price, then you’re likely to be disappointed with the product. Don’t invest in a therapeutic lounger if you can’t afford it, and if your only option is to go for the cheapest device, then it’s best to avoid it altogether.
  • Warranty and Service – When shopping for a massage chair, you should try to find an option that is manufactured by a trusted brand, like OGAWA. Well-known, trustworthy, experienced companies almost always offer warranties, especially for expensive items that are not meant to be damaged. Moreover, consumer service quality is a critical factor to consider when selecting your new model.
  • Durability and ability to repair the damage – How often do you think you will use your massage chair? Once a week? Every day? Several hours per day? Will other people use the chair? Children? Animals? It should be clear that the more a massage chair is used, the more likely it is to be damaged. If you expect your massage chair to be used often, possibly by multiple people, then you should make sure the model that you select is durable and strong.
  • Location – Where are you going to place your massage chair? These chairs are often large, cumbersome, and difficult to move. Take measurements of the space where you’d like to keep the device. Compare your area’s measurements to those of the massage chair. You don’t want to purchase an expensive, luxury chair only to find out it doesn’t fit in the only space that you had to keep to it.

Buying Guide of Top Models and Alternatives

Remember that the excellent OGAWA brand manufactured all the models we examined in this article.

OGAWA is an industry leader in the luxury massage chair market and has several years of massage experience.

The brand is an excellent example of the type of company that you should seek out for purchasing your new therapeutic lounger.

  1. Smart 3DOne of the absolute best models in the industry. A huge variety of features. Numerous techniques and intensities. Samsung tablet remote control system. It’s the most advanced massage chair ever created.
  2. Active L – The Ogawa Active L is one of the newest massage chairs on the market. It’s an incredibly advanced piece of technology, contains a vast array of features and functions. The Active L model isn’t quite at the top of the line, but it’s very close. It’s Ogawa’s newest model and offers an impressive amount of features, innovations, technology, and most importantly, comfort!
  3. Touch 3D – Touch 3D can be described as a simpler version of the Smart 3D model. The two models are quite similar to each other, but the Smart 3D contains more features and is more sophisticated. The Touch 3D is an outstanding luxury. However, if you’re going to invest in a high-end model, we recommend that you spend the extra cost bump up to the Smart 3D.
  4. Refresh Plus – OGAWA’s Refresh Plus model is an outstanding mid-tier choice. There is a significant price gap from Refresh Plus to the previously discussed higher-end models. This model is a new recliner that might be an excellent option for you if this is your first purchase. You’re going to get an outstanding product supported by an ideal brand.
  5. Active Supertrac – In case you missed this part of the review, the Active Supertrac is a discontinued model. However, when it was released, it was perceived in a similar way that the Smart 3D model is perceived today. The Active Supertrac became the industry leader and took OGAWA to the top of the line. We reviewed this product to illustrate OGAWA’s history of designing incredibly luxurious, high-end massage chairs.

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