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Ogawa Massage Chair Review (2019) | TOP 3 Model & [Alternatives]

Has the search for your ideal massage chair been challenging and arduous?

Are you looking for a massage chair which provides not only top-of-the-line comfort but also the utmost in customer satisfaction?

The brand OGAWA is synonymous with craftsmanship, luxury, comfort, style, and opulence. OGAWA is a top-end furniture brand that is known for producing luxurious, tasteful pieces.

This article will introduce the history and story behind the OGAWA brand, review and compare OGAWA’s most excellent massage chairs, and make a recommendation on the OGAWA chair that shines brighter than the rest.

The History of OGAWA Massage Chair Brand

Let’s begin with a bit of history about the OGAWA company. The brand was born in 1996 in the beautiful country of Malaysia as a health and wellness retail store.

It swiftly outgrew its humble roots and became a significant contributor to the industries of design, development, and advertising health and wellness equipment within Malaysia.

Dating back to the OGAWA group’s inception, it has increased its scope and grown into a company with over 1000 employees and counting!

Today, OGAWA employs its services and provides a wide variety of products within the Asia-Pacific region, but the group is nowhere near finished.

Today, the company maintains 169 outlet locations, in 46 cities spanning 15 countries.

Ogawa Brand Logo

OGAWA’s ever-expanding network has allowed the group to connect with more and more people from all over the world.

OGAWA is not a company without ambition, and you can count on this incredible growth to persist. It certainly isn’t showing any sign of slowing down, and why would they want to?

According to the company website, OGAWA’s vision is, “to live and deliver wellness every day, everywhere, because we believe that everyone deserves to enjoy good health.”

Moreover, the brand’s self-stated mission is to “build a portfolio of wellness products, services, and solutions that are innovative, reliable, of outstanding quality at a fair value.”

Ogawa sounds and behaves in the manner of a focused, sophisticated organization that has their priorities in order and a clear idea of where they’re going.

Top 3 Ogawa Massage Chairs (Review & Comparison)

Name Model

Image

Key Features Pros Cons Editor’s Rating
Ogawa Smart 3D Massage Chair Uses 5 technological innovations

3D roller functionality

Smart tablet

Advanced programming

64 Airbags

Customer reports of device failure during massages 4.5 out of 5.0

Stars

Ogawa Active L Massage Chair Touch screen remote control

Programmed massages

Various programmed massage techniques

Space-saving

Limited availability 5.0 out of 5.0

Stars

Ogawa Refresh Plus Massage Chair “Smart Curve” 2D roller technology

6 massage techniques

Available in 2 lovely color patterns

Touch screen remote

May require special power adapter depending on the customer’s location 5.0 out of 5.0

Stars

OGAWA Smart 3D Massage Chair

The OGAWA Smart 3D Massage Chair has been lauded as “the most advanced massage chair in the world today.”

This top-of-the-line model luxury massage chair is dynamic, multi-functional, and customizable beyond your wildest dreams!

It’s incredibly comfortable and provides users with access to 17 massage styles at the minimum as well as several intensity settings.

The Smart 3D Massage Chair has a gorgeous, elegant design. The amusing thing is that it feels even better than it looks, and now that you’ve seen it, you know that it must feel incredible to sit on!

This exceptionally advanced chair utilizes a Samsung Tablet instead of the standard remote control that you’ll notice attached to most massage chairs.

Over and above that, each regular user of this model luxury massage chair will be able to create their own personal profile to be used with the Smart 3D.

Once you’ve created your personal profile, the Smart 3D will tailor and customize its massage techniques to your preferences.

The OGAWA Smart 3D Massage Chair is arguably one of the most sophisticated and technologically advanced equipment of its kind in the entire world.

For our purposes during this review, it is undeniably the #1 Top Model. There are competitors to the Smart 3D model.

The Luraco i7 chair is a competitor to the OGAWA Smart 3D because of its similar high-quality features and in my opinion is the winner and the best massage chair in the world right now!

Key Features Pros Cons
Samsung Tablet Remote Control

Over 17 programs and advanced massage techniques

3D roller technology including body scan

Smart air compression feature

64 airbags featuring smart sense technology

Gorgeous design and dimensions make for a visually-appealing unit of furniture that would be an excellent addition to any household

A personal, customizable profile that tailors massage techniques to the unique individual

Most customer reviews are overwhelmingly positive with users praising every feature of the Smart 3D.

However, there are one or two reviews that claim the massage chair began to malfunction and stop working shortly after being purchased

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OGAWA Active L Massage Chair

Key Features Pros Cons
L-track rollers used to deliver a full-body massage

Computerized body scan systems adjust the fit of the model to create a personalized, perfect fit

Features Zero Gravity Technology, which enhances the comfort of massages

A large variety of massage programs and techniques

Touch screen remote control features

A large variety of massage programs, techniques, and intensities

Body and leg scan technology

Significant leg extension, designed to fit the tallest of humans

In similar fashion to the Smart 3D model, customer reviews of the Active L are almost entirely positive

It’s quite difficult to find anyone writing or saying anything negative regarding one of these massage chairs

The Active L serves as an excellent mid-priced alternative to the Smart 3D model.

Customer reviews and organization-led reports have named the Active L Massage Chair “one of the best value luxury massage chairs” on the market.

OGAWA takes pride in making luxury equipment affordable and accessible.

On the other hand, it may make sense for prospective customers to invest in the Infinity 8500x, which is more expensive.

Conversely, the 3D Kahuna Exquisite Rhythmic model is a comparable and might be a better choice choice.

The affordable nature of this model is illustrated by the fact that the device offers several features only found in chairs that cost double the price.

A few of these traditionally pricey components include the L-Track massage system, touchscreen remote control, Bluetooth connectivity, and several more.

The Active L model proves that you don’t have to spend your life savings or save for years to afford a chair!

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OGAWA Touch 3D Massage Chair

Key Features Pros Cons
Features 8 distinct massage techniques

Multiple roller guides that soothe body

Double body scanning technology feature

Two-part “Zero Gravity” feature

Remote control feature allows for convenient and simple command of the device

Full-body tracking rollers that cover every inch of the user’s body

One of the first luxury massage chairs to incorporate the “Zero Gravity” feature

Multiple vibrations and heat settings

“Quiet” technology

Entertainment system

Overall, this model is similar in many ways to the Smart 3D model, but it lacks a few features

Lack of adjustable airbag device

Remote control feature isn’t wireless

Less sophistication and variety of features

Certain areas of the massage chair cannot be controlled electronically

The OGAWA Touch 3D Lounger can be thought of as the less expensive, yet equally functional cousin to the Smart 3D model.

The first feature of the OWAGA Touch 3D lounger that strikes a new user is the stunning design.

The dimensions of the chair are sleek and clean, producing a very modern appearance.

The Touch 3D comes in two beautiful color schemes, both of which fit the dimensional appearance of the electronic lounge chair.

There’s no debating that the Touch 3D isn’t the most advanced of the OWAGA series, but it may very well be the best-looking chair of the group.

We’re going to save the time of listing out the incredible amount of features found in the Touch 3D model because the majority of them are identical to those found in the Smart 3D model.

The OGAWA Touch 3D remains an excellent luxury electronic lounger.

However, if you’re going to be spending this kind of money, we’d recommend that you spend the small extra amount and go for the Smart 3D model.

Alternatively, for a similar price, a customer could find the 3D Kahuna Exquisite Rhythmic model as a better option due to its diverse features and versatility.

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OGAWA Refresh Plus Massage Chair

Key Features Pros Cons
Entertainment Suite

The unique, refreshing air massage feature

A vast array of massage features, techniques, and methods

Zero Gravity Seating

Appealing design

Sturdy, visually pleasing design

Two distinct massage capabilities

Awesome air massage technique

Massage features and techniques are customizable to fit your personal needs

Features an entertainment suite and tablet control system

Need additional 3D rollers in order to better utilize the Zero Gravity Seating function

Needs additional heating sources in the lower and leg sections of the seat

The OGAWA Refresh Plus lounger model presents customers with a hard-to-resist value for the cost!

This model is more affordable than most of the other OGAWA therapeutic chairs, yet it still has plenty of features, gadgets, and options to keep any lounge chair lover occupied.

The presence of many features doesn’t mean that a chair is capable of or should be tasked with performing every imaginable function.

The Refresh Plus model was designed for casual therapeutic chair users rather than people who need the features for physical, therapeutic, or health reasons.

The Refresh Plus is perfect for people who are trying out their first chair and are seeking a taste of as many features as they can for their first try.

It’s a smart strategy for people to introduce themselves to the lounger market, and the Refresh Plus model is an excellent example of a multi-faceted chair with lots of features.

In addition, the Refresh Plus model is an aesthetically pleasing piece of furniture.

It has a unique look that can be the centerpiece of an entire room, or at the very least is sure to catch some eyes.

However, at a similar price, the Kahuna 6800 model may be a better option for prospective luxury massage chair customers.

The Kahuna 6800 has similar features and can be found at a less expensive price.

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OGAWA Active Supertrac Massage Chair

Key Features Pros Cons
Innovative Supertrac Technology

Dynamic design with appealing physical dimensions

Advanced roller technology

Zero Gravity Technology

Full-body air massage and compression

Features 56 strategically-placed air pockets, which assist in the performance of certain massage techniques

Advanced Supertrac roller technology

Full-body scan technology that assists the massage chair in adjusting the shape to fit your body

The simple remote control function

When this model was released, it was at top-of-the-line and featured innovative, state-of-the-art technology.

However, one customer review stated that the spine massage feature was far too weak.

As a disclaimer before we begin our final review of this article, the next model has been discontinued.

We’re going to review the model anyway, and if you fall in love with it, there are still models out there on the secondhand market.

We decided to review it to demonstrate how OGAWA brand has remained at the top of the massage chair market for several years.

They have continued to create new ideas and push the boundaries of luxury lounger design.

When the Active Supertrac was released, many massage chair critics considered it to be the “luxury massage chair” of the year.

Even if it wasn’t the best chair released that year, it was an outstanding design and contained various advanced technological features.

Many of those new features were developed further, and now they are the most prominent features of OGAWA’s current luxury massage chair designs.

When you think about what you want the most out of a therapeutic lounger, what do you consider?

Most people would say that the most important feature to them is comfort and consistent relaxation.

The Active Supertrac model checked both of those boxes and laid the foundation for the future of luxury massage chairs.

Final Words

There are numerous factors that you should consider when pondering the type of massage chair that’s for you. Some of these factors include:

  • Features – High-end models are generally capable of performing a wide variety of functions. Entry-level models may only be able to perform one or two tasks.
  • Budget – High-end massage chairs are and should be expected to be a significant investment. As with most investments, you tend to get what you pay for. Massage chairs are no different. If you make your choice by finding the lowest price, then you’re likely to be disappointed with the product. Don’t invest in a therapeutic lounger if you can’t afford it, and if your only option is to go for the cheapest device, then it’s best to avoid it altogether.
  • Warranty and Customer Service – When shopping for a massage chair, you should try to find an option that is manufactured by a trusted brand, like OGAWA. Well-known, trustworthy, experienced companies almost always offer warranties, especially for expensive items that are not meant to be damaged. Moreover, customer service quality is a critical factor to consider when selecting your new massage chair.
  • Durability and ability to repair the damage – How often do you think you will use your massage chair? Once a week? Every day? Several hours per day? Will other people use the chair? Children? Animals? It should be clear that the more a massage chair is used, the more likely it is to be damaged. If you expect your massage chair to be used often, possibly by multiple people, then you should make sure the model that you select is durable and strong.
  • Location – Where are you going to place your massage chair? These chairs are often large, cumbersome, and difficult to move. Take measurements of the space where you’d like to keep the device. Compare your area’s measurements to those of the massage chair. You don’t want to purchase an expensive, luxury chair only to find out it doesn’t fit in the only space that you had to keep to it.

Review of Top Models and Alternatives

Remember that the excellent OGAWA brand manufactured all the models we examined in this article.

OGAWA is an industry leader in the luxury massage chair market and has several years of experience.

The brand is an excellent example of the type of company that you should seek out for purchasing your new therapeutic lounger.

  1. Smart 3DOne of the absolute best models in the industry. A huge variety of features. Numerous massage techniques and intensities. Samsung tablet remote control system. It’s the most advanced massage chair ever created.
  2. Active L – The Active L massage chair is one of the newest massage chairs on the market. It’s an incredibly advanced piece of technology, contains a vast array of features and functions. The Active L model isn’t quite at the top-of-the-line, but it’s very close. It’s Ogawa’s newest massage chair and offers an impressive amount of features, innovations, technology, and most importantly, comfort!
  3. Touch 3D – The Touch 3D massage chair can be described as a simpler version of the Smart 3D model. The two models are quite similar to each other, but the Smart 3D contains more features and is more sophisticated. The Touch 3D is an outstanding luxury massage chair. However, if you’re going to invest in a high-end model, we recommend that you spend the extra cost bump up to the Smart 3D.
  4. Refresh Plus – OGAWA’s Refresh Plus model is an outstanding mid-tier massage chair choice. There is a significant price gap from the Refresh Plus to the previously discussed higher-end models. This model massage chair might be an excellent option for you if this is your first massage chair purchase. You’re going to get an outstanding product supported by an ideal brand.
  5. Active Supertrac – In case you missed this part of the review, the Active Supertrac is a discontinued massage chair model. However, when it was released, it was perceived in a similar way that the Smart 3D model is perceived today. The Active Supertrac became the massage chair industry leader and took OGAWA to the top-of-the-line. We reviewed this product to illustrate OGAWA’s history of designing incredible luxurious, high-end massage chairs.

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